Paid more attention to there phone than my truck. I had to pull over and check my oil to make sure they gave me enough oil. Had to wait 4 a oil recovery truck to finish up his buissness no big delay 15 minutes. The staff seems much more concerned about screwing around with each other than doing the actual work.
Very courteous, no pressure, quick. I have a great experience with the valvoline I go to. I will be going there much more not only for the oil change but for other services provided by the shop.. They started talking to another customer for 5 minutes and stopped working on my oil change. Mike S. The service tech asked if he could check the cabin air filter. It was my wife's car and I didn't know it even had such a filter. When he checked it, the filter looked like it was the original from Glad he asked. Pam H. I had to get a last minute oil change and got a coupon in the mail, so I decided to try this service center.
Marcus and Jaylen w Marcus and Jaylen were very professional, friendly and efficient. I am a happy customer and will return again. Great job guys! Deb W. They make you free that they truly care. Joanne P. Friendly and knowledgeable staff. Quick and efficient service. Kelly Jo V. Quick friendly and efficient , very pleased. David S. Fast service Good employees. The guys at the station are great! Bill E. They were very knowledgeable and did not try to pressure or upsell! Erick I had to wait a long time before I even pulled in and it was a while before I was even greeted.
The guys were truly helpful. Marty H. Would like to see them wash windows. First time user. Fast friendly and professional service at a reasonable price. They are professional and friendly. They make me feel very comfortable and they are knowledgeable as to their work. Jill S. They are always so nice at this location and take the time to explain stuff to me. Love the price that I received at grupon.
They did not check my tire pressure. And they did not test my battery which ended up failing the next day. I liked how quickly my car was done. How nice every one was and I was given good information on my options. I had to ask if they could check my drivers front tire pressure; none of my fluids were refilled.
Quick, efficient service and workers were very pleasant and friendly. Mike G. Tom S. Staff was quick and friendly. Looked they knew what they were doing, and had fun doing it. I originally went to service center on Cleveland ave and was told by Jason that I had a 25 min wait and could not accept my I was offered I immediately called the center on NE Pine Island. Dylan told me to come right over and he would definitely take coupon. I was treated with much respect from Dylan Jalen Zach and Celso.
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This team works very well together and knows how to deliver world class customer service. Tom s. The best service thank you!! Linda s. Had to get out of car for tire rotation and they did not have proper equipment to do rotation. Had to put reams of paper under Had to put reams of paper under jacking device and vehicle is standard not overly high or jacked up. Cost of extra quart of oil for my vehicle seems high. There is always room for improvement.
I was very satisfied with my service. In fact the initial price I was given for a radiator In fact the initial price I was given for a radiator fluid change was higher than I actually paid. The technician reduced the price after he was turned down the first time.
My husband felt what we paid was a fair price. Got in quick. Sales guy was curious and prompt. Shanna P. Tina N. The two young men who helped me were wonderful! Dillan and Ray serviced my vehicle and they were great. I use this store every I use this store every time I change my oil, I never have to wait long and I like the staff. I take my daughter's car as well. This one is further away, but I will always re This one is further away, but I will always return to this one! Very friendly service. Very fast. Jolyn was wonderful. Explained every step and pricing.
Everything was checked lights, wipers etc. I will definitely be back. The whole crew is so nice and professional, but not cold. I always enjoy my short visits. The service manager was competent and courteous. He helped a car that arrived after me by advising the driver that he was too ea He helped a car that arrived after me by advising the driver that he was too early for his service interval. He could have taken advantage of the man and sold him an unnecessary oil change but he did the right thing.
Kudos to you for having such employees. Was very happy nice people did a good job. Great overall job by staff. Jalen was very friendly and explained everything they did to my car, oil change and new wiper blades. They checked all my light They checked all my lights and signals, fluids in my engine, etc. The whole crew was very friendly and nice. Big differences in the way I had been treated by Tire Kingdom! They were awful. Jesus F. The attention of the team was very professional and I consider right the payment for the service.
Only I think that 'flush' or v Only I think that 'flush' or vacuum the motor oil took to long. Anyway my general impression was excellent! Thank you,. I so appreciate the service I received!!! Dylan and Zachariah were amazing and provided superb customer service. Although I had to wait because the car in front of me needed additional services and the machine they were using malfunctioned, Although I had to wait because the car in front of me needed additional services and the machine they were using malfunctioned, i was greeted and constantly updated as to what was going on. Everyone was very friendly and even serviced my vehicle outside because they were experiencing difficulties so they improvised.
I appreciated their help and courtesy. Brandon n. Manager was not pushy but friendly. The guys were awesome and did an amazing job. Madeline w. Great crew very funny guys made me feel safe and happy. Luis was great! Kind and greeted us right away. Great customer service. Because both of them made a great time out of a busy moment they were piled up with cars and didn't freak out laughing making jo Because both of them made a great time out of a busy moment they were piled up with cars and didn't freak out laughing making jokes and screaming everything they were doing highly happy and satisfied thank you Luis and Jalen.
Dean S. Luis and Jalen were very respectful great customer service. Luis was very professional and knowledgeable about all the gadgets, he offered to change filters, checked that everything was ta Luis was very professional and knowledgeable about all the gadgets, he offered to change filters, checked that everything was taking care of and explained exactly was he was doing.
Im very happy with the services, sending my family and friends toValvoline on Pine Island, ask for Luis specifically. Luis and Jalen were very nice, helpful, friendly and funny. Great guys. Knowledgeable and courteous. The two employees were very friendly, knowledgeable, and efficient. The price was right. Luke was very helpful and got the job done in good timing.
Luis was great. Very pleasant and helpful. He was very personable and made for a great experience. The rest of the staff was ve The rest of the staff was very happy and friendly as well. I was very satisfied with the service Courtney gave. She was very pleasant and positive. I will definitely return because she wa I will definitely return because she was so great! The young man who helped me, his name was Luis, he was wonderful.
He explained everything to me. He did not pressure me to buy He did not pressure me to buy anything, just told me what I needed and said he would be happy to perform whatever services I needed. Fast, Thorough, Good price. Cali h. One car in front of me when I arrived, four employees were standing around the majority of the time. They worked very slowly. I have been here many times and this was not the norm.
Yvonne S. This was the first time I ever tried Valvoline. The staff was incredibly polite and efficient. The service team listed on my in The service team listed on my invoice was Jalen, Fernando, Zachariah and Joshua.
I was in and out in just a short while. We'll definitely be back! Connie Y. Upon my first arrival to this location I drove right in the bay, no waiting. I was extremely impressed with the young man, Louis I was extremely impressed with the young man, Louis he explained all they were to do and checked my interior air filter, which has never been checked before, he changed the filter, the speed of this oil change was pleasant as to the short wait.
I was so impressed I went straight home and brought my second vehicle to receive an oil change as well a slight wait. Everything was done with ease and we were done about 15 minutes. Jalen is great and calls out to his staff in a professional way and keeps things moving quick to get you in Jalen is great and calls out to his staff in a professional way and keeps things moving quick to get you in and out. Came on my lunch break and was back before anyone noticed I left work. Dianne - Mom of toddlers and Dobermans. The staff was amazing. They went through all the services recommended for my year and mileage if my vehicle but also verified th They went through all the services recommended for my year and mileage if my vehicle but also verified that I needed those services.
I did purchase more than I initially planned but I feel so much safer in my vehicle with my kids knowing everything was checked and fixed. I am a life long customer now. Very professional staff and service!!!! Becky G. Friendly knowledgeable staff and got me in and out fast. It was end of the day for them so I appreciated the fact that they sti It was end of the day for them so I appreciated the fact that they still took the time to complete all of the additional checks, tire pressure, etc.
Jacky S. Everyone was very polite and friendly. Things were explained to me before they were done. Discounts were offered on items I woul Discounts were offered on items I would not have purchased due to price even though it was needed. Barbara W. Checked everything where another Valvoline I went to did not Checked everything where another Valvoline I went to did nothing.
Never said thank you or even come back. My washer fluid was completely empty when they said they filled it. I will go back to the Pine Island store every time from now on. Luis S. The staff was professional and polite. Service was quick and easy. I loved it. Very professional staff. Scott S. Michael H. The young man who serviced my vehicle was great and the Service was fast! Valvoline is always quick and worth what you pay. Luis was very friendly and helpful, great asset to the team there. Alissa H. The workers were extremely kind and knowledgeable, I was greeted as soon as I pulled up.
Another worker even told me to have a g Another worker even told me to have a good day as he was leaving. Kathryn I. Lorrie M. Very informative. Nice and clarified everything. Leslie S. Very friendly and knowledgeable staff. Very high priced though. Prices were high but the service was excellent!!!! The employees were so nice and helpful.
Went above and beyod with my vehicle. The employees were extremely courteous, polite, friendly and professional! Pete B. Courteous and knowledgeable staff. J Carrasco. Audrey R. Have been using this service and location for years. Trust the service staff and will continue to use this location.
Have never Have never had any problems. Dylan was very professional, very informative to what i need soon. The guys there are super!! They are professio They are professional, very kind, knowledgeable and do their job well!! This location is a bit out of my way but I will continue to go there simply because the guys are awesome!! No waiting, friendly, knowledgable staff, did not take long at all. Sharon M. Fast service and very friendly. TOM C. Friendly people, quick, checked everything, showed what they did. Roger S. I liked the female mgr that was previously there.
Wanted the mtg to sticker my next change for miles and he refused. Said c Said company policy was Toyota full synthetic says Your policy for engine guarantee is not valid over , My car has , so it is not eligible anyway. Any car Your manager should do what the customer wants. He demeanor was like he was a "little general". Leo A. Nothing in particular, it was just not perfect. Caroline S. The card reader was not working.
I had to go get cash before the service. Incredible customer service from Jason. Exceptional customer service. Was very clear on his recommendations and why they were ne Was very clear on his recommendations and why they were needed. Bob L.
Friendly staff and quick service. All of the workers were very professional, friendly and courteous. Linda p. The person Dillon who changed my oil was excellant. Friendly but professional. Beating on us to buy additional services. I missed that they check the water for the wiper. Staff was very efficient and had great communication! Service was very fast and precise! I was impressed! Dylan was awesome explaining to me the different on the prices. As a woman coming in here not knowing anything about cars.
I alw I always feel comfortable and safe. Great job on all of your staff at this location. Courtesy, knowledgable staff. Fast and friendly. Very thorough. Steven H. Rich M. Very friendly and knowledgeable. Cally C. The service i The service is always stress free! Superior service. The way it should be. Ellen O. I paid less than other places I have had my oil changed and was in and out in 15 minutes.
I was very happy with your service Th I was very happy with your service Thanks guys. I came in at 3k miles because my window stick and emails did I was due for service. I had the fully synthetic oil from my last s I had the fully synthetic oil from my last service and it should have been 5k before my oil change. When they scanned my sticker shouldn't the tech have told me Sir have another 2k miles to go before your next service and corrected the computer.
No, they did the service and then I found out. Not a good way to do business. Cindy P. Dylan was extremely pleasant and was awesome with being quick. I had never used Valvoline Instant Oil Change before but because Very fast and courteous! He did try to sell me an air filter, however I had a Autozone gift card so I went over and bought one. Jay E. Great service technicians, nice staying in care while being serviced. Every time I go, I have friendly service, very accurate, they tell me step by step, no pressure to buy, he makes suggestions of Every time I go, I have friendly service, very accurate, they tell me step by step, no pressure to buy, he makes suggestions of what is needed.
Sometimes I can get it, sometimes I can't. They are quick and they get me right out. They are very helpful and make great suggestions for other services. I had a great visit. I now take my daughter's car there too, she is now driving and we both get our oil changed at the same time. They are just very helpful. Explained what was being done, and were very pleasant.
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Amy M. Ricardo P. Friendly, courteous service! Trusted expertise. Tina O. They were awesome! Make sure all was good and operational before my trip to the other coast of Florida. Very knowledgeable and Very knowledgeable and courteous gentlemen at this location. I will always use Valvoline :. Very efficient and a quick turn around. Everyone worked together and they were all very polite and professional. Like that they show my oil level and that is was clean.
Brittainy P. I was told my air filter needed to be replaced because mine was dirty and had some blockage I have no clue what it should look I was told my air filter needed to be replaced because mine was dirty and had some blockage I have no clue what it should look like. So, me trusting that they are being honest and being helpful said yes. I come home to my husband and tell him and he tells me that he just checked my air filter a few weeks ago and it was perfectly fine.
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So I feel like I was lied to so that they could make money. I will be taking my business elsewhere! Asked for oil change and received just that. I forget the woman's name, but she had long brown hair and she was extremely knowledgeable and patient. I am not good with car i I am not good with car information and was writing down things she said should be serviced on the car soon. She didn't make me feel rushed or dumb for asking questions.
Always polite staff, quick service, and good value. Very courteous and professional. George w. I bought my car from Facillo kia and was going there but every time I went with an appointment it was an hour or more, ridiculou I bought my car from Facillo kia and was going there but every time I went with an appointment it was an hour or more, ridiculous!! Lisa M. Manger was polite and professional.
We will be back. Because the personnel was very professional and attentive. Specially Jacob. Thank you for your good work!! Cecil S. New management. Really a step forward from the last group. Super friendly and respectful young men working at this location! Stephanie R. Everyone was friendly Jalen was great. Had great conversation with everyone.
Lynden L. Jacob was professional and has excellent customer service skills. The manager of this location is professional, is very knowled The manager of this location is professional, is very knowledgeable about all products. She always acknowledges me when I come in and I trust this location to service my car. Kaylee and Dylan are the best!!
The job went well. It was an oil change. The young woman who was in charge obviously takes pride in her work. She explained what she was doing every step of the way. Your company is lucky to have her as an employee. Andrea L. Always consistent and friendly. Never had a problem, ever. Have been going there for 13 years. Mary K. Always friendly and fast. Very courteous and mannerly employees.
Got gas too. Service was excellwnt. Easy and quick drive through oil change. No pressure. Staff are very professional. I'll keep coming back I'll keep coming back and will never go to other auto service places anymore. Great service, it was quick and easy. I usually take my carcyo the dealership and pay 2x more and they try to sale me more thing I usually take my carcyo the dealership and pay 2x more and they try to sale me more things then I need.
But here you are in and out and they give you great customer service. Replaced a wiper that I had bought there. Replaced no charge. Thank you! Kyla T. The two guys were very nice and and quick. Chris D. The woman who helped me with my experience was kaylee, she was very friendly and explained everything she was doing. She was al She was also very polite and made my first visit less nerve wracking.
Being new to the area you have to find all those places you took for granted in your home state, now having to find all new places is challenging she made this much easier. The service and worker were great. The experience is very expensive for a simple oil change. The guys were fast and made recommendations about future repairs without pressing me to do it today. They made sure my vehicle They made sure my vehicle was safe for me to drive my family around in.
Guy was very nice and friendly. Took the time to tell me what they offered as well as the prices. Nancy L. Everyone there is super nice. I also reminded them to check the oil plug because I leaked the last time on my friend's driveway. No arguments, just a shoutout to the technician working in the pit. Since I have gone here several times I was greeted like an old friend. Friendly, honest service.
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The serviceman, Jalen, was very helpful and informative. Bob H. First time at Valvoline for an oil change. No wait, quick service at comparable price with other oil change service I have used No wait, quick service at comparable price with other oil change service I have used and much closer to home. A bay had just opened, I pulled in with direction of the attendant and 15 mins later, I pulled out!
Easy peasy! The tech was very helpful. Whenever I go to this instant Valvoline oil change, I get satisfied with the service and the speed of attention. Susan E. The workers were polite, answered all my questions in a friendly manner.
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TJ Hill. The list of services on the receipt includes tire pressure checked Gina M. The customer service was excellent - very knowledgeable and very friendly. Prompt and professional service. Deanna W. The friendliness and knowledge of the workers. The young man that helped me also went above and beyond to get coupons. The staff was very friendly and knowledgeable. Janine M. I was a little taken back when he recommended wipers but we had just replaced the week before , made me uneasy. Donna H.
Not so friendly felt like I was interrupting their free time Staff has a whatever kind of attitude Printer was not working could Not so friendly felt like I was interrupting their free time Staff has a whatever kind of attitude Printer was not working could not get receipt or tag for windshield Did not offer to reset Oil meter which has been done many times before. Paul Lumen.
Mark F. The oil change was performed and very professional quick manor. Both attendants were wonderful and helpful, I pulled up, they just finished another car before me and I only waited about 3 minu Both attendants were wonderful and helpful, I pulled up, they just finished another car before me and I only waited about 3 minutes.
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It was a fast visit and they had me right back out the door. I never feel pressure to buy anything, they always give me "options" and I was very happy with this visit. I always use this same location, I have for the past few years.
The knowledge of the service tech. Alissa G. The staff all worked together They all spoke to me about needsI never left my car I liked that Bc you know exactly what was goin The staff all worked together They all spoke to me about needsI never left my car I liked that Bc you know exactly what was going on! Was great great service very knowledgeable. Kaylee Ensley was very friendly and when she looked at the dipstick the oil was clean and said we didn't need to change it yet b Kaylee Ensley was very friendly and when she looked at the dipstick the oil was clean and said we didn't need to change it yet but we did anyway because we have a long drive tomorrow.
Thanks for the wonderful service Kaylee. I am accustomed to a place called OilStop in California, this was as good of an experience as I am accustomed to, the pricing s I am accustomed to a place called OilStop in California, this was as good of an experience as I am accustomed to, the pricing seems a bit higher, but the staff was knowledgable and very nice without being pushy.
Dee D. There were three employees when I visited the station Each one was as courteous and professi Each one was as courteous and professional as the next and being in the hospitality industry in Florida, I was very impressed!! I will definitely go back to this Valvoline!! Jessica A. That is outrageous and I wouldn't have paid for it had they told me before completing the work tha That is outrageous and I wouldn't have paid for it had they told me before completing the work that it was going to be that much.
I have never paid that much for an oil change in my life. Even at this same place. I feel completely ripped off. Michael F. Great staff,service,value, friendliness, attention to detail. Jose Ramos. The woman who changes my oil makes me day very funny very productive and very nice also the service is quick and any other issue The woman who changes my oil makes me day very funny very productive and very nice also the service is quick and any other issues they tell me about it even though I did not know they are there to help me out love that team.
Jackie G. When i pulled in i was greeted by Cainna, with a smile. Spoke to Dylan and he explained what my car needed. Ugh i didn't expect Ugh i didn't expect to need more than an oil change. Dylan reassured me that i needed extra work. He was correct, i checked my onstar report and stated i needed this to be done. I was very pleased and relaxed getting my car serviced there. Andrew, Cainna and Dylan were great. So friendly and smiles which you don't see very often today.
I will be going back from now on. As i pulled away i felt very confident that i was very well taken care of. Louise C. So pleasant, polite and knowledgeable. Efficient and timely service. Definitely knew what they were talking about!! Kaylee, An Kaylee, Andrew and Dillon were great.
I will definitely be back soon to get more work done. Lori H. Very friendly and very knowledgeable! Very efficient. This was my second visit at this location. I will definitely go back there I will definitely go back there. David,one happy customer! Blame it on the weather. I didn't know there was a waiting room.
The staff and service are great but the lack of tire rotation services is the significan The staff and service are great but the lack of tire rotation services is the significant downfall of this location. The gentleman that helped me was one of the nicest people I have ever met at an oil change place. The staff, Julian, and the young woman were very capable and kind. I have been getting service at this location and they always I have been getting service at this location and they always do a great job.
The staff took us 20 min prior to closing with a smile. Lisa k. Dylan, kaylee and Andrew make an awesome team! Richard and Ms. His career has encompassed dancing, teaching master classes worldwide, and choreographing, encompassing over 36 plus years in show business. McMahan holds a B. Louis Conservatory of Music. He has also designed at major regional theatres and in film, opera, television, and circus.
Peterson received his B. Paul area. She has prepared over musicals in the last 30 years. She was the musical director of the Chanhassen Dinner Theatres from to Their musical comedy about that incredible experience, The Road to Qatar! It is licensed by josef-weinberger. His upcoming credits include Mary Poppins Returns.
She received her education at Northwestern University. Her Broadway credits include In the Heights. She is a graduate of Vanderbilt University. Login My Account. Email List. Summary Dr. Seuss's How the Grinch Stole Christmas! Running time: 1 hour, 25 minutes. There is no intermission. Seuss Enterprises, L. All Rights Reserved. Associate Conductor, Keyboard Lyndon Pugeda. Concertmaster Karina Bezkrovnaia. Violin 2 Victoria Bietz.
Cello Erica Erenyi.